Clear guidelines that keep every visit smooth and respectful.
Respect & a safe space
We are committed to a respectful, harassment-free environment for patients and staff. Abusive language or behaviour may result in dismissal from the practice.
Your first visit
Please arrive 10 minutes early and bring your health card.
Missed appointments
If you can't make it, please give at least 24 hours' notice so another patient can be seen. Repeated no-shows may result in a fee.
These policies are provided for general guidance and may be updated by the clinic from time to time.